Camera stays dark when QR-code is scanned.
What make and model of device and Android/iOS version?
ios IPhone 11XR
You should probably have your camera repaired. Or you can find a specialist on the forum who will tell you in detail what to do.
We should probably archive this entire category. Beta testing ended many moons ago and this issue was resolved.
If you wish to keep track of development and bugs see the xx Messenger category but xxM is in a holding pattern while the Elixxir team works on codename: speakeasy.
Feel free to join the xxGeneralChat channel and submit bugs and suggestions via the Speakeasy category of this forum.